All orders are shipped via our courier network. A tracking ID or consignment note number will be available for every order.
Orders are normally dispatched within 2 working days from confirmed receipt of payment. Our regular delivery time frame is within 7 working days to capital cities and 10 working days to regional centres. These delivery times may vary depending on many factors including distance, weather conditions, local factors and other external influences. We cannot guarantee delivery times as this is solely the responsibility of the courier service.
If you need to cancel an order before it is dispatched, please contact us immediately.
Unfortunately, we cannot cancel orders that have been dispatched from our warehouse.
Olio Mio Estate does not offer refunds on products purchased via our website. We do not accept returns for change of mind as our premium olive oils are a food product and cannot be resold for any reason.
If you have a problem with any of our products, please contact us and we will do everything possible to fix the issue that you are having.